Privacy policy
Last updated: November 24, 2025
At Passeport Cases, protecting your personal data is a priority. This policy informs you about how we collect, use, share, and protect your personal information, in accordance with the General Data Protection Regulation (GDPR) and French law.
1. Data Controller
The data controller of your data is:
Nizar Bouchaib Morjane
Head office: 60 rue François Ier, 75008 Paris, France
Email: 📧 privacy@passeportcases.com
2. Personal Data Collected
When you use the site and our services, we may collect the following information:
– First and last name
– Postal address
– Email address
– Phone number
– Payment information (via Shopify, PayPal, Klarna, etc.)
– Browsing data (cookies, Google Analytics, Shopify Analytics, advertising pixels)
– Messages exchanged via the contact form, WhatsApp, email or SMS
3. Purposes of Processing
We use your data to:
– Process and ship your orders
– Customer follow-up and after-sales service
– Manage returns and refunds
– Marketing communication (emails, SMS, push notifications)
– Personalize the user experience
– Analyze site performance and optimize marketing
4. Third-Party Tools and Services Used
To achieve the above purposes, your data may be shared with trusted technical providers:
– Shopify: hosting and store management
– PayPal, Klarna: secure payment
– Google Analytics & YouTube Ads: traffic and performance analysis
– Meta (Facebook/Instagram Ads): advertising tracking, retargeting
– TikTok, Snapchat Ads, Pinterest, Microsoft Ads: advertising campaigns
– Transtore, Invoice Generator, Vitals, Magik Social Media Auto Post, YSMS, Uppush, Flow, Smart SEO, LastHour, Persistent Cart, Wava Carts, Klarna On-Site Messaging: marketing features and order tracking
These providers may transfer your data outside the European Union. They commit to respecting an adequate level of protection in accordance with the GDPR.
5. Legal Bases for Processing
We process your data based on:
– your consent for marketing communications and cookies
– contract execution for orders and deliveries
– compliance with a legal obligation (invoicing, accounting)
– legitimate interest for improving our site and services
6. Data Retention
Your data is retained:
– For the necessary duration to achieve the stated purposes
– In accordance with French and European legal obligations
– Marketing data is retained until you withdraw your consent
7. Your Rights
In accordance with the GDPR, you have the following rights:
– Right to access your data
– Right to rectification
– Right to erasure (“right to be forgotten”)
– Right to restriction of processing
– Right to object to the processing of your data
– Right to data portability
To exercise your rights, contact us at 📧 privacy@passeportcases.com.
We commit to responding within 30 days maximum.
8. Cookies and Trackers
Our site uses cookies and trackers to:
– Optimize your user experience
– Analyze site traffic and performance
– Personalize advertisements and marketing offers
You can manage your cookies via the site’s cookie banner or your browser settings.
Tools used:
– Shopify Analytics
– Google Analytics
– Meta Pixels (Facebook/Instagram)
– TikTok Ads, Snapchat Ads, Pinterest, Microsoft Ads
– Persistent Cart, Wava Carts, Smart SEO
9. Data Security
We implement technical and organizational measures to:
– Prevent unauthorized access
– Protect your data against loss, alteration, or disclosure
– Ensure data confidentiality and integrity
10. Data Sharing and Transfer
– Your data may be shared with the providers listed in section 4 for the mentioned purposes.
– We never sell your information to non-essential third parties.
– Some providers are based outside the EU but comply with GDPR standards (standard contractual clauses, Privacy Shield certificates/equivalents).
11. Minors
The site is not intended for minors under 16 years old.
We do not knowingly collect data from children.
12. Policy Changes
This policy may be updated at any time.
The date of the last update is indicated at the top of this page.
We recommend that you review this policy regularly.