Faq
What are our preparation and delivery times? 🤔
📦 Preparation of your order: our preparation deadlines are 1 to 5 days.
🚚 Delivery: in general, delivery in Europe takes between 7 and 15 days.
We do our best to deliver you quickly! If you have any questions, do not hesitate to ask us! 😊
Are there any additional costs for delivery? 🚚
No, we offer free delivery for all orders! 🎉
We strive to make your shopping experience as simple and transparent as possible! If you have any other questions, we are here to help you. 😊
Do photos and descriptions correspond to the product?
Yes, all our photos are faithful and the descriptions precise, you receive exactly what you see! You can buy confidently. 😊
Is the security of your payments guaranteed? 🔐
Yes, we make it a point of honor to protect your information!
💳 Secure payment: we use advanced encryption technologies to ensure that your bank data remains confidential.
🔒 Protection against fraud: Our payment system detects and blocks fraud attempts.
Is the price reasonable compared to other sites? 💸
Yes, we strive to offer competitive prices while guaranteeing quality products. You benefit from the best value for money for each item! 😊
Does the site have legal reviews and information?
Yes, we display authentic customer reviews and all our legal information (CGV, privacy policy, etc.) at the bottom of each page to ensure transparent and secure purchasing experience.
How to contact us?
Our contact information is as follows:
📞 Telephone: 0756826058
📧 E-mail: passportcases@gmail.com
🏢 Physical address: 5 avenue du Général de Gaulle, 94160 Saint-Mandé, France
💼 Business number: 84807307800026
📑 VAT number: FR38848073078
We are at your disposal for any questions or requests! 😊
What is your return policy?
We accept returns within 30 days after delivery, without replenishment costs and with free return costs. The items must be not used, in their original packaging and accompanied by a receipt. To initiate a return, please contact us at Passeportcases@gmail.com.